Frequently Asked Questions
Product
What is Healtheja?
Healtheja is an AI-powered health companion that provides personalized health assistance including symptom checking, medical reports explainers, medication facts and reminders
Is healtheja medically accurate?
No, Healtheja does not claim to provide 100% accurate medical advice. We do constantly improve the accuracy, consistency and helpfulness of Healtheja's responses through continous simulations of thousands of health scenarios
Can Healtheja replace my doctor?
You should always get your medical advice and treatments from a doctor. Healtheja is your health companion, not your doctor. Healtheja empowers you to a) navigate basic questions very quickly (should I see a doctor?) b) get the most out of your interactions with the health care system
Is my health data secure with Healtheja?
We take your privacy and data security very seriously. We store very minimal user identity data (email only). User identity data is kept separate from the chat data without any persistent link between the two datasets. Certain sensitive data like user medications, health profiles are stored persistently on their device only. We allow users to delete any data they create with Healtheja. For detailed information about our security practices, please review our Support FAQs and our Privacy Policy.
Company
Who is the team behind Healtheja?
Healtheja is built by Healtheja, Inc. Healtheja, Inc is founded by Prathima Madda and Jag Kondru with the goal of making high-quality, personalized health information accessible to everyone, anytime, anywhere.
What does Healtheja mean?
Healtheja is the combination of Health and Theja. Theja means bright, in Sanskrit.
How can I contact Healtheja?
Email us at hello AT healtheja.com